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  • WHAT IS HIVE?

    HIVE is the result of 20 years of tested, industry-leading innovation – bringing together an integrated suite of solutions and services designed to add value and productivity to your business.
    What is SMART?
  • HIVE APPROACH

    Every business has a unique set of needs that their technology infrastructure supports. Which is why we start by listening – allowing us to provide a custom solution that’s right for you.
    Strategize Deploy Design Optimize

HIVE THEORY OF OPTIMIZATION

Only when properly mined, analyzed and visualized can data be deemed purposeful information.

The free-flow of data, analytics and the behavioural habits of your customers can’t be ignored. The question quickly becomes how do you make sense of it all? HIVE can help optimize your data based on the business drivers that influence it.

Find out how

One Queen Street East – MAKING SMART STRATEGY A REALITY

One Queen Street East is a landmark complex that combines a modern office tower and a designated historical building in an office property managed by 20 VIC Management.

Learn more

WELCOME TO RYCOM HIVE

RYCOM is pleased to announce the launch of HIVE, our suite of integrated solutions and services that are specifically designed to add value to organizations and enable long-term success for our clients across North America.

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RYCOM BY THE NUMBERS

20 + YEARS IN BUSINESS

290,000 + POINTS UNDER MANAGEMENT

400 +

SMART PROPERTIES UNDER MANAGEMENT

50,000 +

SMART Things DEPLOYED and MANAGED

MILLIONS +

SMART OCCUPANCY TRACKING

HIVE APPROACH

We don’t influence your technology infrastructure, you do.

We understand that every business has a unique set of technology requirements. It’s why we begin with the business drivers that influence them. Projects can range from the simple to the complex, but one thing you can count on is that they’re constantly changing. HIVE ensures your business has the flexibility to be on target not only for today but tomorrow as well. This adaptable nimbleness means we can seamlessly integrate ourselves into any project at any stage, using any or all of our tools – Strategize, Design, Deploy and Optimize – depending on what is needed. Behind every successful enterprise is a team of innovative, creative and passionate people who are invested in the success of your company as much as you are.

The future is arriving faster than ever. Our strategies are built to address immediate needs while always focusing on the long-term business objectives of our clients. In-depth information gathering and client collaboration help us to build strategies that add value by reducing costs and redundancies, uncovering potential revenue opportunities, enhancing client relationships and mitigating risk and liability.

I’M MORE THAN AN ADVANCED PROBLEM SOLVER. I’M YOUR SYSTEM STRATEGIST.

We’re invested in your business success, so we don’t take the responsibility of finding the right technology solution lightly. By listening, we tailor a strategy that builds on what is already working and make recommendations for what’s not.

Systems at work.

An effective design, no matter how big or small, must have the ability to scale. We approach design in a way that ensures it can be engineered to expand with the growing needs of today’s businesses. We take information obtained through systems audits and a comprehensive requirements-gathering process, and use it as the foundation for building a master blueprint to map the best possible services and solutions for today and into the future – to achieve your business goals.

WE WON’T INFLUENCE YOUR MASTER ‘SMART’ BLUEPRINT. YOU WILL.

We take information obtained through systems audits and comprehensive requirements gathering to map the best possible service or solution to meet your needs today and into the future.

Systems at work.

We’ve become industry leaders by understanding and operating within the entire technology ecosystem. We build networks from the ground up or integrate into existing systems with solutions – leveraging and working within the latest cloud and IoT platforms. From the integration of control and mechanical systems, networks and IT, to development and visualization, we do what it takes and we do it well.

WE HAVE A VALUABLE TOOL TO HELP YOUR BUSINESS SUCCEED. WE CALL IT EXPERIENCE.

We believe technology should be invisible, but support the critical systems of your infrastructure. We are Master Integrators who combine your capabilities with ours.

Systems at work.

Optimization means that there is no finish line – only the ongoing evolution and enhancement of your technologies, building processes, productivity and client experiences. Beyond harnessing your building data and creating actionable results, HIVE solutions are always working to enhance business outcomes, exceed expectations and tackle problems before they occur.

KPIs AND ANALYTICS MAKE GOOD BUSINESS PARTNERS.

We turn information into the insights that mobilize your organization and prioritize your business objectives through big data and analytics - giving you the power to innovate, lead and drive business success.

Systems at work.

SERVICES

We live in a digital world. Reliable, high-speed telecom services play a much bigger role than they did just 10 years ago. As customer needs evolve, so does the demand for service availability and speed. HIVE Telecom & Riser Management adds value by facilitation services, access management and ensuring standards are met to protect and service your building and your tenants.

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HIVE Professional Services begins with our people. Our team of HIVE experts work together to bring creative solutions that simplify technology and develop assets your business can build upon. As Master Integrators, we design, build, and manage your technology based on an in-depth understanding of your business needs. Our staff across Canada brings a level of care, commitment to quality and pride to our customers.

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We get that your business doesn’t stop at 5 p.m. Neither does HIVE Onsite Support. Our Field Services group is available day and night to ensure that your systems and technologies are working as hard as you are. And our crews are ready to implement your network and platform solutions. Our Onsite Support team ensures continuous network operations and provides peace of mind for you and a lifeline for your critical business needs.

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Our multi-disciplinary domain experts have literally “been there and done that.” HIVE Master Integration brings together over 20 years of real-world troubleshooting, engineering, project management and innovation. Whether a property, portfolio, or asset class and no matter the market vertical, we get how building systems work and how they are an integral part of what drives consideration for your customers.

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With information comes insight, and with insight come better business decisions. The HIVE SMART Platform gives you this power by analyzing KPIs and other data that form the framework of your ‘Smart’ network. An extension of your site’s operations team, we engineer, support, maintain and grow your investment.

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Never at rest, HIVE Managed Services is continuously monitoring your network using advanced analytics to anticipate problems before they happen and always working to keep your systems at peak performance. Together with 24 x 7 Bilingual Call Centre access, your problems become ours, and we work relentlessly to prevent and solve them. We’re here for you, not only when things go wrong, but even when they don’t.

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CASE STUDIES

MORE ABOUT RYCOM

One Queen Street East – making smart strategy a reality

One Queen Street East is a landmark complex that combines a modern office tower and a designated historical building in an office property managed by 20 VIC Management.

READ THE CASE STUDY

Mississauga Executive Centre (MEC) – transformation into a smart network

Managed by Colliers International, the Mississauga Executive Centre (MEC) office campus is home to major tenants like Desjardins General Insurance, D+H, Symcor, Element Financial and RBC Dominion Securities. READ THE CASE STUDY

We don’t influence your technology infrastructure, you do.

With 20 years of tested, industry-leading innovation and experience, our Integrated HIVE Services are made up of telecom, technology, infrastructure, data and managed/unmanaged support services.

LEARN MORE ABOUT OUR SERVICES

20vic
Morguard
Yorkdale
oxford
Scarborough town centre

20vic

Acting as an extension of our team, RYCOM provides oversight and management of the network, allowing our team to sleep at night.

For One Queen Street East, RYCOM was asked to take over and assess our requirements for a Smart Building strategy to ensure the capital investments were protected and to build a reliable, scalable, property-owned asset that would support the short- and long-term requirements of our tenants and our site. They were creative in their technology solution approach and provided our site with peace of mind knowing we have a dependable and open system that will allow us to trial and implement a variety of building systems, applications and tenant amenities. Acting as an extension of our team, RYCOM provides oversight and management of the network, allowing our team to sleep at night.

Stephen Adams General Manager, Office Group 20 VIC Management Inc.
20vic

Morguard


We have truly come to appreciate the RYCOM team as a partner who is invested in our success.

RYCOM has been a long-standing, trusted advisor and partner to Morguard for both our commercial and retail properties. For the past five years, the RYCOM team has worked with our organization to assist in creating and defining our Smart Building strategy including a Wi-Fi and Marketing Analytics strategy by taking into consideration market drivers, regional differences and budgets. The RYCOM team brings a level of care and quality to help achieve our business goals. They approach each project with flexibility and scalability, allowing each site to purchase as much or as little as needed while ensuring best interests are maintained. We have truly come to appreciate the RYCOM team as a partner who is invested in our success.

Ed Linz Vice President, Retail Property Operations Morguard Investments Limited
Morguard

Yorkdale

RYCOM’s experience and insight has allowed the Yorkdale network to evolve as they support all of our building vendor projects and migrations with a consistent process.

RYCOM has been our trusted and loyal telecom and network partner supporting several projects over the past six years. One of the most significant of these projects is the Yorkdale Base Building Network (BBN). RYCOM worked hard to create a flexible platform and managed service offering that took into account our evolving site requirements. RYCOM’s experience and insight has allowed the Yorkdale network to evolve as they support all of our building vendor projects and migrations with a consistent process. Their level of detail and documentation exceeds our expectations.

Clair Santamaria General Manager Yorkdale Shopping Centre Oxford Properties Group
Yorkdale

oxford

RYCOM responds quickly to all of our site issues and provides meaningful resolutions.

RYCOM is a trusted partner for our BBN (Base Building Network) design, implementation and management. The quality of their base building design and workmanship is reflected in the fact that there have been no change orders associated with the installation of the network and the project was completed on time and on budget. RYCOM responds quickly to all of our site issues and provides meaningful resolutions. RYCOM is a reliable and experienced partner and we look forward to continuing our relationship to support our building operations and requirements.

Kent Keenan General Manager, Devon TowerOxford Properties Group
oxford

Scarborough town centre

RYCOM has assisted when budget challenges were brought to their attention and introduced solutions to mitigate these issues.

At both Upper Canada Mall (UCM) and Scarborough Town Centre (STC), RYCOM provided our team with a Base Building Network (BBN) solution to meet our short- and long-term needs. They walked us through the entire process from the very beginning, creating a ‘blueprint’ that mapped out each step of the design, deployment, migration of building vendors and proactive ongoing support. RYCOM has assisted when budget challenges were brought to their attention and introduced solutions to mitigate these issues. For example, developing a phased design that allowed us to build our network in phases to align with our immediate needs and budget while still preparing for future growth. The RYCOM team has always been a responsive and valuable partner to our site team…translating into successful project results and effective BBNs at both STC and UCM.

Robert Horst General Manager Scarborough Town CentreOxford Properties Group
Scarborough town centre
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More about Rycom

Doing what’s right

RYCOM is a company built on ideals and a strong belief in our responsibility to support each other and the communities we serve. Our people bring these ideals to life through a commitment to community engagement based on helping those in need. We aspire to be a shoulder to lean on, as individuals and as a company. Learn more about LEAN ON ME

About Rycom

RYCOM is a company built on ideals and a strong belief in our responsibility to support each other and the communities we serve. Our people bring these ideals to life through a commitment to community engagement based on helping those in need. We aspire to be a shoulder to lean on, as individuals and as a company. Learn more about LEAN ON ME