What is SMART? 
One queen street east – bring a vision to life.
One Queen Street East is a landmark complex that combines a modern office tower and a designated historical building in an office property managed by 20 VIC Management. Migrating from a multi-tenant format to a single-user headquarters, the property team at One Queen had the vision to create a world-class smart office showcase for its owner and tenants. RYCOM was commissioned to assist in making their smart strategy a reality. As a Master Integrator, RYCOM is pulling together all building systems and working with the building systems vendors to drive the site’s desired measurable outcomes. 20 VIC’s long-term smart strategy for this unique property is to make One Queen Street East a competitive commercial property in the downtown Toronto market through optimizing building performance and engaging tenants using new operational tools. Together, 20 VIC Management, RYCOM and their technology partners Cisco and BUENO are moving towards a truly integrated smart building where diverse systems are integrated to drive tenant comfort using real-time data analytics and command and control functionality.
20vic
Acting as an extension of our team, RYCOM provides oversight and management of the network, allowing our team to sleep at night.
For One Queen Street East, RYCOM was asked to take over and assess our requirements for a Smart Building strategy to ensure the capital investments were protected and to build a reliable, scalable, property-owned asset that would support the short- and long-term requirements of our tenants and our site. They were creative in their technology solution approach and provided our site with peace of mind knowing we have a dependable and open system that will allow us to trial and implement a variety of building systems, applications and tenant amenities. Acting as an extension of our team, RYCOM provides oversight and management of the network, allowing our team to sleep at night.
Stephen Adams General Manager, Office Group 20 VIC Management Inc.
Morguard
We have truly come to appreciate the RYCOM team as a partner who is invested in our success.
RYCOM has been a long-standing, trusted advisor and partner to Morguard for both our commercial and retail properties. For the past five years, the RYCOM team has worked with our organization to assist in creating and defining our Smart Building strategy including a Wi-Fi and Marketing Analytics strategy by taking into consideration market drivers, regional differences and budgets. The RYCOM team brings a level of care and quality to help achieve our business goals. They approach each project with flexibility and scalability, allowing each site to purchase as much or as little as needed while ensuring best interests are maintained. We have truly come to appreciate the RYCOM team as a partner who is invested in our success.
Ed Linz Vice President, Retail Property Operations Morguard Investments Limited
Yorkdale
RYCOM’s experience and insight has allowed the Yorkdale network to evolve as they support all of our building vendor projects and migrations with a consistent process.
RYCOM has been our trusted and loyal telecom and network partner supporting several projects over the past six years. One of the most significant of these projects is the Yorkdale Base Building Network (BBN). RYCOM worked hard to create a flexible platform and managed service offering that took into account our evolving site requirements. RYCOM’s experience and insight has allowed the Yorkdale network to evolve as they support all of our building vendor projects and migrations with a consistent process. Their level of detail and documentation exceeds our expectations.
Clair Santamaria General Manager Yorkdale Shopping Centre Oxford Properties Group
oxford
RYCOM responds quickly to all of our site issues and provides meaningful resolutions.
RYCOM is a trusted partner for our BBN (Base Building Network) design, implementation and management. The quality of their base building design and workmanship is reflected in the fact that there have been no change orders associated with the installation of the network and the project was completed on time and on budget. RYCOM responds quickly to all of our site issues and provides meaningful resolutions. RYCOM is a reliable and experienced partner and we look forward to continuing our relationship to support our building operations and requirements.
Kent Keenan General Manager, Devon TowerOxford Properties Group
Scarborough town centre
RYCOM has assisted when budget challenges were brought to their attention and introduced solutions to mitigate these issues.
At both Upper Canada Mall (UCM) and Scarborough Town Centre (STC), RYCOM provided our team with a Base Building Network (BBN) solution to meet our short- and long-term needs. They walked us through the entire process from the very beginning, creating a ‘blueprint’ that mapped out each step of the design, deployment, migration of building vendors and proactive ongoing support. RYCOM has assisted when budget challenges were brought to their attention and introduced solutions to mitigate these issues. For example, developing a phased design that allowed us to build our network in phases to align with our immediate needs and budget while still preparing for future growth. The RYCOM team has always been a responsive and valuable partner to our site team…translating into successful project results and effective BBNs at both STC and UCM.
Robert Horst General Manager Scarborough Town CentreOxford Properties Group
MORE ABOUT RYCOM
KPIs and Analytics make good business partners.
We turn data and information into insights that mobilize your organization and help you prioritize your business objectives – giving you the power to innovate, lead and drive business success.
We don’t influence your technology infrastructure, you do.
With 20 years of tested, industry-leading innovation and experience, our Integrated HIVE Services are made up of telecom, technology, infrastructure, data and managed/unmanaged support services.
Doing What’s Right
RYCOM is a company built on ideals and the strong belief that it is our responsibility to support the communities in which we live and serve. We aspire to be the shoulder to lean on as individuals and as a company.